About our agency

Our mission

"Stay In Cape Town" was founded in 2005 with a strong focus on property management through short-term letting. With nearly 20 years of experience in the industry, we pride ourselves on maintaining the highest level of integrity, which is our most prominent attribute. As property managers, our primary goal is to handle our clients' investments with utmost care, allowing them to have minimal involvement while receiving a rental revenue check and monthly income statement. We have established a robust infrastructure, along with well-defined protocols, procedures, and systems, ensuring complete transparency, seamless operations, and punctual accounts and payments.

In addition to our expertise in property management through short-term letting, we are thrilled to announce that we have recently expanded our services to include property sales. As we have established strong relationships with numerous investors, we always have a pool of potential buyers readily available. This advantageous position allows us to effectively market your apartment while simultaneously securing bookings. With our comprehensive marketing strategies and extensive network, we can maximize the rental potential of your property while actively pursuing sales opportunities. Whether you're looking to rent or sell, we are dedicated to providing exceptional service and delivering successful outcomes for our clients.

R10M

Total Sales

102

Rental Properties

92%

Occupation Rate

Meet the Team

CEO/ Founder

Koos Spangenberg

Koos Spangenberg has been in the hospitality industry since 2003 and has gained enormous experience in the field. In his first job he worked for a Tour Operating company where he also started to manage a couple of self-catering apartments owned by his Director. He soon realised the huge potential of joining the two fast growing industries together, namely the Tourism and Property industry. He left the company in 2007 as an entrepreneur to start his own property management company and after spending a productive two years growing his portfolio “Stay In Cape Town” was born in 2009. He has since worked tirelessly to build his portfolio up to over 60 properties which the company now manages in Cape Town Central and the Atlantic Seaboard. Koos’ hands on management style and enthusiasm for this industry has resulted in building long lasting relationships with both owners and guest. His consistent strife for excellency in all areas of his business serves as an inspiration to his staff who are loyal supporters of achieving the best in everything they do.

General Manager

Friederike Spyra

Friederike Spyra joined Stay In Cape Town in 2017 and immediately fit into the environment. Friederike or Freddie is originally from Germany and speaks German fluently which many of our overseas tourists value. Her friendly, patient and helpful demeanour finds great resonance with our guests and owners who also appreciate her hands on approach to problem solving and advise on what to do when visiting the mother city and surrounds. Although having an extensive and successful background in the textile industry she finds the fast paced tourism industry extremely stimulating and loves this challenging environment.


Executive Housekeeper

Cathryn Snyman

Catherine Snyman, a recent addition to our team, brings a wealth of experience from the hotel industry, having spent over a decade as an Executive Housekeeper at the prestigious Mount Nelson Hotel. With her extensive background, Catherine plays a vital role in our organization as she takes on the responsibility of training our housekeepers to deliver exceptional service. Her expertise and keen eye for detail ensure that the right systems and procedures are implemented, guaranteeing that each apartment is meticulously cleaned before the arrival of every guest. Catherine's dedication to maintaining the highest standards of cleanliness and her commitment to providing an outstanding guest experience make her an invaluable asset to our team.

House Keeping Supervisors

Vuli and Grant

Vuli and Grant are highly dedicated and hardworking members of our team, and has been with us for almost a decade. With meticulous attention to detail, they ensures that the housekeepers are efficiently transported between apartments and assists them throughout the cleaning process. Additionally, they are responsible for promptly reporting any damages or maintenance issues, ensuring that necessary actions are taken swiftly. As a welcoming presence, they also meets guests upon their arrival, providing them with essential information about the property and its specifics before handing over the keys. With they're unwavering commitment and exceptional customer service, our guests can enjoy a smooth and pleasant experience during their stay.

Housekeepers

Cleaning Team.

Our remarkable cleaning team has been an invaluable part of our organization for over a decade. With an unwavering commitment to excellence, this team upholds the highest level of integrity and loyalty, ensuring that our apartments are maintained to the utmost standards of cleanliness. Their meticulous attention to detail and dedication to perfection guarantee that every aspect of cleanliness is addressed. Beyond their exceptional skills, our cleaning team also possesses a warm and friendly demeanor, always ready to cater to the needs of our guests. Their approachable nature and willingness to go above and beyond ensure that our guests' expectations are not only met but exceeded. The longevity of their tenure and the trust they have earned from both our team and guests exemplify their exceptional professionalism and reliability.

Maintenance

Maintenance Team

Our dedicated maintenance team plays a pivotal role in ensuring that all apartments are maintained to the highest standards. They diligently inspect and maintain all appliances and electrical fittings, ensuring that everything is in optimal working condition. They also take charge of refreshing the apartments with fresh coats of paint, brightening up the living spaces and creating a welcoming atmosphere for our guests. Additionally, our skilled maintenance team efficiently manages any damp areas, such as bathrooms, promptly addressing and resolving such issues to maintain a comfortable and hygienic environment. With their expertise and commitment to excellence, our maintenance team guarantees that every aspect of the apartments is up to standard, providing our guests with a seamless and enjoyable stay.

Meet Our Team:

Loyalty & Trustworthiness

Over the course of a decade, we have nurtured and cultivated a remarkable team that embodies unwavering trustworthiness and loyalty. Through shared values, transparent communication, and a genuine commitment to our mission, we've fostered an environment where each team member feels valued and empowered. This strong foundation of trust has not only enabled us to collaborate seamlessly but has also extended to our clients, assuring them of a reliable and dedicated team that consistently delivers exceptional results.

Passion for the work

Drawing from the rich talent pool of the existing tourism industry, we've curated a team that exudes an authentic passion for our guests. Their background in hospitality and genuine dedication to ensuring memorable experiences create a harmonious synergy, where every team member is driven by a shared commitment to providing exceptional service. This approach not only enriches our team dynamics but also translates into guest interactions that are marked by genuine care and a deep understanding of what truly makes a stay remarkable.

The right partners

Our success lies in partnering with the right software providers, guaranteeing transparent and seamless management. By integrating cutting-edge technology tailored to our needs, we've streamlined operations, ensuring real-time visibility and efficient processes. This strategic alliance empowers us to stay ahead of the curve, delivering a level of service that's not only transparent but also effortlessly smooth for both our team and valued clients.

Service Providers

Cultivating robust relationships with service providers has been pivotal on our journey, as they consistently prioritize our account during challenges. Through mutual trust and shared goals, we've fostered partnerships that guarantee swift solutions and dedicated support whenever issues arise. This synergy ensures that our operations remain unhindered, enabling us to maintain a high standard of service and uphold our commitment to seamless guest experiences.

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